Q1. What are your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you hold a legally registered patent, we can pack the goods in your branded packaging upon receipt of your authorization letter.

Q2. What are your terms of payment?
A: Payment is made via T/T (Telegraphic Transfer), 100% in advance.

Q3. What are your terms of delivery?
A: We offer the following delivery terms: EXW, FOB, CFR, CIF, and DDU.

Q4. What is the estimated delivery time?
A: Generally, delivery will take 30 to 60 days after we receive your advance payment. The exact delivery time may vary depending on the specific items and the quantity of your order.

Q5. Can you manufacture products based on customer-provided samples?
A: Yes, we can produce according to your samples or technical drawings. We are also capable of developing molds and fixtures as required.

Q6. What is your sample policy?
A: We can provide samples if ready parts are available in stock. However, customers are required to cover the sample cost and the shipping expenses.

Q7. Do you conduct quality testing on all goods before delivery?
A: Yes, we perform 100% quality inspection on all products prior to shipment.

Q8. How do you ensure long-term and positive business relationships?
A: 1. We maintain high product quality and competitive pricing to safeguard our customers’ interests. Customer feedback consistently indicates high satisfaction with our products.
2. We treat every customer with respect and conduct business with sincerity, building friendships regardless of their geographical location.